Cancellation
Updated 7 November 2026
Before the agreement is signed
You can cancel a request or an offer at any time, free of charge: decline the offer in the app or write to us.
After signing, before you get the car
Write to us as early as you can. If you already paid online, we refund the payment in full to the same card, see Refunds.
After you get the car
A long-term rental can be ended early by agreement. We recalculate the charges for the actual rental period and may apply early termination charges, as the agreement sets out. Any balance and the deposit are returned after the car is inspected.
If we cancel
If we can’t provide the car, we offer another one or refund everything you paid.
How to cancel
Decline the offer in the app, send us a question in the app, in Telegram or WhatsApp, call +357 97 41 41 42 or email info@sun-cars.com.